Frequently Asked Questions: Students
Will tutors travel to me?
Look out for the and icons when searching for a tutor. The icon indicates that a tutor is willing to travel to a location of your choice to carry out the lesson. The icon shows that a tutor can provide their own lesson venue.
How do I pay?
All lesson payments are made online through Smart Prep. It's a completely cashless system. We collect lesson payments on behalf of your tutor, and transfer the funds after the lesson is over.
How can I communicate with my tutor?
You can chat to your tutor by messaging them through the Smart Prep platform. Our home-made Smart Prep Messages app is super simple and will notify tutors that you would like to make contact with them.